Privacy Notice
PRIVACY NOTICE
1. Introduction
Protecting the privacy of our visitors and customers is extremely important to us. This Privacy Notice explains how personal information is collected, used, and protected when you interact with our services.
By accessing or using our services, you acknowledge and agree to the practices described in this policy.
2. Information We Collect
Information Provided Directly
Certain information may be collected when you interact with our services, including when you:
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Place an order
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Subscribe to newsletters or updates
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Submit reviews, surveys, or feedback
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Contact customer support
This information may include your name, email address, billing address, shipping address, and other relevant contact details.
Automatically Collected Information
Some technical information is collected automatically to improve user experience and analyze website performance. This may include:
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IP address
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Device type
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Browser type
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Pages visited and browsing behavior
Technologies such as cookies, log files, and web beacons may be used for these purposes.
Information From External Sources
In some cases, additional information may be obtained from trusted third-party sources to verify shipping addresses or assist with service improvements.
3. Cookies and Tracking Technologies
Cookies and similar tracking tools may be used to enhance the browsing experience. These technologies help remember preferences, analyze traffic patterns, and provide relevant content.
The types of cookies used may include:
Essential Cookies
Required for basic site functionality such as shopping cart management and secure checkout.
Performance Cookies
Used to collect anonymous information about how visitors interact with the platform.
Functional Cookies
Allow the platform to remember user preferences such as region or currency settings.
Advertising Cookies
Help display advertisements that may be more relevant to your interests.
Users can adjust cookie preferences through their browser settings.
4. How Information Is Used
Personal information may be used for the following purposes:
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Processing and delivering customer orders
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Providing customer support services
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Improving and personalizing the user experience
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Sending promotional messages or updates (with opt-out options available)
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Detecting and preventing fraud or unauthorized transactions
5. Disclosure of Information
Information may be shared with trusted parties under certain circumstances, including:
Service Providers
Third-party partners that assist with payment processing, shipping, order fulfillment, or technical support.
Legal Compliance
When disclosure is required by law or necessary to protect rights, safety, or property.
Business Changes
In situations such as mergers, acquisitions, or structural changes, information may be transferred as part of business operations.
6. Your Rights and Choices
Customers have the right to manage their personal information.
Marketing Preferences
You may unsubscribe from promotional emails at any time by using the unsubscribe link or contacting customer support.
Access or Update Information
Requests to review, correct, or delete personal information may be submitted through customer support.
7. Data Protection
Industry-standard security measures are used to protect personal data. Sensitive information such as payment details is transmitted using secure encryption technologies including SSL.
While every effort is made to protect information, no electronic system can guarantee complete security.
8. Data Storage and International Processing
Personal information may be stored and processed on secure servers located in Hong Kong or other locations where service providers operate.
By using the services, you acknowledge that your information may be transferred internationally in accordance with applicable data protection regulations.
Information is retained only for as long as necessary to fulfill operational, legal, or regulatory requirements.
9. Contact Information
If you have questions regarding this Privacy Notice or wish to exercise your data protection rights, please contact customer support using the details below.
Phone
+852 2428 8882
Address
Unit 10–13, 14/F, Vanta Industrial Centre
21–33 Tai Lin Pai Road
Kwai Chung, New Territories
Hong Kong